We want every Farin Road experience to be one you remember for the right reasons. This policy explains when a booking can be refunded.
Cancelling your booking
More than 14 days before the event: a full refund is available on request.
Within 14 days of the event: bookings are generally non-refundable, as ingredients are purchased and places committed. We will do our best to offer a transfer to a future experience where another guest can take the place.
No-shows: non-refundable.
How to request a refund
Email farinroad@gmail.com with your booking reference. Approved refunds are returned to the original payment method and typically appear within 5–10 working days.
Events cancelled or changed by us
If we cancel, postpone or materially change an event, we will offer you a full refund or a transfer to a rescheduled date, whichever you prefer.
Waitlist and free events
Where a deposit or payment was not taken, no refund is due; waitlist entries can be withdrawn at any time.
Contact
Questions about a refund? Write to farinroad@gmail.com with your booking reference.